Running
Customer email agent
Reads the shared inbox, prioritises, looks up orders, drafts replies and routes them to staff for approval before sending.
See demoAI Agents for business
AI Agents that work inside your existing processes
No system replacement. Agents read the email, ERP and CRM you already use, do the repetitive work and hand results to your staff for approval. LTV designs, deploys and hands over directly.
Data stays in your own infrastructure. Demo on your real data, no slides.
receiveEmail from customer@abc.com: "Order #4821 delivered to wrong address"
look upOrder #4821 in the sales system → status: in transit
classifyDelivery complaint · high priority
draftApology + same-day redelivery offer, with tracking code
routeAwaiting support agent approval
14years of engineering experience
20+clients, 2015–2020
7countries delivered to
2019Top 15 Vietnam Startups
Agents
Each agent does one repetitive job, and does it right every day
Start with the process that eats the most staff hours. Pilot on real data, expand once you trust it.
Operations reporting agent
Connects ERP, Google Sheets and inventory, compiles the numbers every morning, flags anomalies and posts a summary to Slack or Teams.
See demoNew
Internal knowledge agent
Answers staff questions from company documents, procedures and contracts, citing the exact source page. No made-up answers.
See demoHow we work
From one specific process to an agent in production
No platform to buy. Every project starts with work you do by hand today and ends when your team runs the agent on its own.
01 — Discovery
Pick the right job to automate
Sit with the person doing the job. Measure time, list the exceptions, agree what "correct" means before any code is written.
02 — Pilot
Run on real data, with a human approving
The agent works, staff approve each result. Every action is logged so you see what the agent reasoned and where it went wrong.
03 — Operate
Hand over so your team runs it
Deployed in your infrastructure, fully documented, operators trained. Monthly support if you want it.
About LTV
A Vietnamese software company building AI Agents to European engineering standards
Founded in 2016 in Ho Chi Minh City, LTV has built and delivered systems for 20+ clients in 7 countries and was named a Top 15 Vietnam Startup by VnExpress in 2019. Since 2024 LTV does one thing: putting AI Agents into business processes, to the engineering and security standards of European tech companies.
We doDesign, build and operate AI Agents for one specific process of yours.
We don'tNo generic platform, no hourly outsourcing, no handing your project to a third party.
DataRuns in your infrastructure; nothing leaves without your approval.
14+ years in software, many of them at large European tech companies. Deep experience building large SaaS platforms as well as AI and AI Agents. Personally runs every LTV project from discovery to handover.
Writes about AI and engineering at duong.ai.
History
Ten years of software for international clients
The consulting years shaped how LTV builds AI Agents today: understand the process first, write code second.
2015LTV starts with its first client in Singapore, a team of three.
2016Company founded in Ho Chi Minh City with five people.
2018Builds a global vessel-tracking system for a client in the UAE.
2019Top 15 Vietnam Startups (VnExpress), out of 1,000+ entrants.
202030+ engineers, 20+ clients in 7 countries.
2024Pivot: focus on AI Agents for business.
Contact
Book a demo on your own data
Tell me which process costs you the most hours. I reply within one business day with a proposal for the first agent.
Or email directly: hi@ltv.vn